CargoWise Global Operations Systems Program Director

* LOCATION ------------

Remote

Remote * ### CAREER AREA

Field Operations * ### Job Type

Full time * JOB ID ----------

#R75494

Back to search results

CargoWise Global Operations Systems Program Director

========================================================

Purpose

Own and lead the end‑to‑end delivery of Brink's Global Operations Systems Program Director, driving the re‑implementation and convergence of CargoWise, Footprint, Trackonomy, and the future BGS technology stack to deliver a standardized, automated, and scalable global operating model with measurable business outcomes.

Primary Accountabilities

1. Enterprise Program Ownership

• Own program delivery. Single point of accountability for system implementation outcomes across Operations, IT, Finance, and Market Units
• Ensure delivery of productivity, service quality, financial controls, benefits realization/ budgets/ resourcing, and customer experience improvements

2. Global Operating Model & Standardization

• Drive definition and deployment of a global "to‑be" operational template (L4 processes, SOPs, RACI, KPIs)
• Balance global standardization with local regulatory and legal requirements
• Ensure systems enforce standard process execution

3. Core Platform Re‑Implementation Leadership

• Lead re‑implementation and optimization of CargoWise, Footprint, Trackonomy, and integrated platforms
• Own sequencing, dependencies, rollout strategy, and legacy system exit
• Drive fit‑to‑standard decisions and minimize customization and technical debt

4. Automation, AI & Digital Enablement

• Embed eliminate / standardize / optimize / automate / robotize principles by design
• Sponsor straight‑through processing, workflow automation, OCR/ICR, and AI use cases
• Prioritize scalable capabilities over isolated point solutions

5. Governance & Executive Decisioning

* Establish and run global governance, steering f