Director of Sponsor Operations

CRIO is a leading provider of eSource solutions for clinical research. Our platform streamlines clinical data collection and management, ensuring protocol compliance and reducing errors. By eliminating paper binders and automating workflows, we help clinical trial sites and sponsors save time and money, improve data quality, and enhance patient safety. Our digital-first, site-centric approach supports virtual, hybrid, and traditional study structures, making clinical trials more efficient and effective.

Founded in 2015 by a clinical trial site owner seeking to improve his own business, today CRIO is the industry leader in site eSource with a fast-growing presence serving sponsors and CROs. CRIO is in use on 6000+ protocols at more than 2500 sites in 30 countries. In fact, the strength of our site community drives our growth which is why we place so much value on hands-on clinical research experience.

Position Summary

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The Director of Sponsor Operations is a senior leadership role responsible for overseeing CRIO’s enterprise sponsor delivery model across Central eSource design, implementation, and operational execution. This position ensures consistency, quality, and scalability across all sponsor engagements, driving alignment between CRIO’s technology, delivery teams, and client objectives.

Reporting to the Sr. Director of Sponsor Operations, this leader manages a multi-layered organization that includes Enterprise Sponsor Program Managers, Sponsor Project Managers, Enterprise Study Operations Leads, Lead Enterprise Study Managers, and Central eSource design Team Leads. The Director will define and execute the strategic vision for sponsor operations, balancing hands-on delivery oversight with operational excellence and innovation

### Key Responsibilities

#### Strategic Leadership and Oversight

* Lead the overall strategy and execution of CRIO’s Sponsor Operations function, overseeing delivery across all enterp