Regional Operations Director - New Jersey

Location Remote Category Field Leadership Job Id R-254774 Job Type Full time

The *Regional Operations Director (ROD)* is a critical operational leader responsible for driving performance, strengthening hospital culture, and elevating the standard of veterinary medicine and patient care across the assigned region. This role provides strategic direction and hands-on operational leadership that empowers hospitals to deliver exceptional medical outcomes, remarkable client and Associate experiences, and sustainable business results.

The ROD will shape the success of their region by building strong partnerships with hospital leaders, advancing operational excellence, and fostering a people-first environment where Associates feel supported, engaged, and inspired. This role collaborates closely with the Group Vice President and Medical and Patient Care leaders operating as an integrated leadership team and as a Triad of Care, jointly accountable for operational performance, medical quality, talent strategy, and an inclusive, high-trust culture.

This is a key leadership role for an experienced operator who excels in dynamic environments, leads through influence, and is passionate about inspiring and supporting teams in delivering outstanding care to pets and the people who love them.

Region Details

This Region consists of 12 hospitals in the New Jersey Area

Location

: The ideal candidate will be based in the New Jersey

Business Performance and Operational Excellence

• Own and deliver regional P&L and KPIs through strong hospital execution, coaching and holding hospital leaders accountable for results while applying data and operational rigor to strengthen performance.
• Drive hospital performance by identifying growth opportunities, expanding service offerings, optimizing appointment and capacity utilization.
• Equip and coach hospital leaders to enhance doctor productivity while maintaining the highest standards of medical excellence