Sr Director Business Development & Client Management Lab Services

What you'll do

• Develop and execute strategic territory plans to prioritize, pursue, and convert competitive customer accounts and leads
• Create in-depth prospect profiles in order to present services available to client’s primary decision makers and review cost, timeliness, and effectiveness of in-house testing vs. outsourced testing
• Develop strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports
• Represent laboratory services to include assay development, safety testing, specimen and specimen kit management, biorepository, bioanalytical and specialty testing
• Lead the business development process from initial due diligence to early engagement meetings, to heading the RFP Process, to closing of opportunities
• Collaborate with CTI’s internal staff regarding the development and procurement of proposals
• + Marketing, Business Development, Medical Affairs, and other teams to identify therapeutic, disease and/or product-specific targeted opportunities
• Participate in client bid defenses
• Answer client inquiries to identify areas of improvement and identify new business opportunities among existing customers
• Provide overall support to new accounts to ensure clients receive highest level of service during their on-boarding phase
• Maintain a sufficient pipeline of opportunities to ensure a close rate that achieves the annual sales goal
• Attend regularly scheduled client meetings to monitor service, give direction and feedback on performance

• Support marketing initiatives when necessary to better reach passive clients
• + Tradeshows, symposium attendance etc
• Assist in establishing the overall NA Yearly Lab Services Sales Target
• Recruit and hire BD Lab Services Sales team members
• Assist in establishing individual sales targets for the Lab Services Sales team members
• Schedule and attend weekly meetings with each member of the BD Sales Team in order to remain aware of sale