Senior Vice President, Professional Services

Purpose

The Senior Vice President, Professional Services leads Clinisys’ global Professional Services organization, accountable for the successful delivery of all implementation programs, solution deployment, and value‑realization activities. The role ensures that Clinisys delivers consistent, high‑quality services that accelerate time‑to‑value, drive customer adoption, and contribute to sustainable revenue growth. As a member of the Executive Leadership Team, the SVP shapes the future of Clinisys’ services strategy by embedding AI, analytics, automation, and intelligent workflows into delivery practices and customer engagement.

Clinisys’ AI Philosophy

Building an AI‑first organization is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function—to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI-first sense of purpose and urgency.

Essential Functions

Leadership & Strategy

• Set the strategic direction for Clinisys’ global Professional Services organization, including service delivery models, capacity planning, utilization strategies, and global operating frameworks.
• Define a multi‑year roadmap for transforming Professional Services through AI‑enabled delivery, automation, workflow intelligence, and data‑driven decision‑making
• Align Professional Services strategy with broader company goals, product strategy, and region