Director of Operations & Technology

Overview

The Director of Operations & Technology ensures that Women’s Connection has the technical systems, work processes, and administrative infrastructure it needs to operate smoothly, predictably and sustainably. The person in this key position is a strong organizer, communicator and systems thinker who turns organizational priorities into well-managed projects and sustainable procedures.

Responsibilities

Operations Management

• Coordinate recurring business processes, including budgeting and reporting.
• Manage the implementation of Board-approved strategic projects, with workplans, timelines, responsibilities, KPIs and progress tracking.
• Maintain the organization’s compliance calendar and ensure that filings are completed on time.
• Develop and document operational procedures so that essential organizational knowledge is easily transferred.
• Identify opportunities to streamline, automate, and strengthen administrative processes.

Technology Management

• Manage the organization’s relationship with Club Express and other technology providers.
• Oversee data integrity and the production of automated reports.
• Control and review user access. Assign administrative permissions.
• Develop instructional resources.
• Evaluate and continuously improve the effectiveness, cost-efficiency, security, and usability of organizational technology.
• Identify recurring chapter needs and recommend systemwide solutions.
• Troubleshoot technical issues and coordinate vendor support when needed.

Qualifications

• Hands-on understanding of technology and data management systems, including database structure, websites, email platforms, collaboration tools, payment systems, record clean-up, and access controls.
• Knowledge and sound judgment regarding confidentiality, data security, financial controls, system access, and cybersecurity.
• Ability to plan projects, establish timelines, coordinate stakeholders, manage budgets, and oversee successful rollouts.
• Ability to explain technology clearly and patiently to users with varying levels of technical experience.
• Experience in vendor selection, vendor oversight, and contract negotiations.
• Skills in creating and documenting procedures, administrative controls and continuity plans.
• Understanding of best practices regarding cost controls, operational planning, and process improvement.

Join us as we shape the future of our nonprofit organization by combining innovative technology solutions with robust operational strategies!

Pay: $78,469.79 - $94,501.25 per year

Benefits

• Flexible schedule
• Health insurance

Work Location: Remote