Director, DevOps & Service Delivery

If you are wondering what makes Trimedx different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

• Everyone is focused on serving the customer and we do that by collaborating and supporting each other
• Associates look forward to coming to work each day
• Every associate matters and makes a difference

It is truly a culture like no other — We hope you will join our team! Find out more about our company and culture here.

The Director, DevOps and Service Delivery drives teams through software and service interdependencies to maximize efficiency and scalability. Plans and directs the entirety of one or more major Service Delivery and/or DevOps functions. Directs the execution of the strategic and operating plans for areas of responsibility. Has direct or shared accountability for developing and achieving the revenue, profit and operational goals of entity directed. Bridges the gap by recognizing the interdependence of software development and Technology operation. Helps the organization produce software and Technology services more rapidly, with frequent iterations, with as much automation as possible to provide service and support for rapid development and certification.

Responsibilities

Accountabilities

• Responsible for driving and promoting established best practices
• Creates and fosters an environment of innovation; removes roadblocks and enables strategic risk taking; advocates and drives change management and adoption of behaviours and practices
• Influence Leadership and above, on key decisions as it relates to the technology strategy as well as specific department plans
• Ensure solutions meet enterprise architecture standards
• Responsible for the delivery of excellence in quality and service levels
• Builds and fosters relationships with key vendor partners to ensure efficient and quality delivery of assigned portfolio
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