Director of Digital Solutions

We are actively seeking highly motivated, results-oriented, and innovative professionals to join an environment where individual contributions are valued and impactful.

We have over 500 engaged team members who are part of high performing teams that are empowered to serve our customers.

At Colony Bank, we Make It Easy! Make It Fun! Make It Happen!

Position

Director of Digital Solutions

Location

Remote or any Colony Bank location with available space

Position Overview

The Director of Digital Solutions is a strategic leadership role responsible for the vision, implementation, and optimization of the bank’s digital ecosystem. You will serve as the primary architect of the digital customer journey, ensuring our software systems, including mobile banking, account opening, and payment rails are seamless, secure, and competitive. This role bridges the gap between traditional banking operations and modern financial technology, managing critical vendor relationships and driving the adoption of digital tools that enhance customer and team member experience, as well as internal efficiency.

Primary Job Functions

• Platform & System Management: Act as the primary administrator and strategist for the Alkami online and mobile banking platforms. Oversee Prelim for both online and in-branch account opening, ensuring a frictionless "top of funnel" experience for new clients. Manage the integration and performance of Zelle, Bill Pay, and various commercial payment tools. Support treasury management functions, including QuickBooks integrations, Remote Deposit Capture, and ACH Alerts (Positive Pay/Fraud mitigation).
• Vendor Management & Strategic Partnerships: Serve as the lead point of contact for all digital software vendors. Negotiate contracts, manage Service Level Agreements (SLAs), and conduct quarterly business reviews. Evaluate emerging FinTech partners to identify opportunities for system enhancements or cos