Director, Financial Operations

About Reserv

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.

About the role

As Director, Financial Operations, you will own the financial operations function that safeguards more than $1B in client loss funds across the U.S. and UK/Lloyd's markets. This is the senior-most operational leadership role for our loss fund function. You will set strategy, design the control environment, and own the relationships and outcomes that keep client money accurate, compliant, and trusted.

You will report to the VP, Claims Operations and lead the function through two pillars: Fund Operations & Reconciliation, led by a Manager who reports to you, and Governance. This role sits within Operations rather than Finance, so you will need to speak the language of finance fluently while keeping the function accountable to operational and client outcomes. You are the person the organization trusts to confirm that every dollar is where it should be, every control is working, and every regulatory obligation is met.

If you have the vision to build a governance framework that gives the business confidence in how client money is controlled, and the operational discipline to run it day in and day out, we invite you to join us.

Who you are

You are a builder and an operator. You can stand