Director, Account Management

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Director, Account Management

Date

Sep 15, 2026

Location

US, Virtual, NOAM

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Start your journey with BCD

Grow, connect, collaborate and celebrate with our global team

Director, Account Management (Remote)

Full time, United States (Needs to work Eastern or Central hours)

You will be responsible for managing a team of program managers or a major account. You will help achieve the company's goals related to client retention, quality service delivery, client and BCD Travel profitability, preferred vendor maximization, and technology implementation.

As a Director, Account Management, you will

Be accountable for oversight and direction of the team, including performance/activity updates with stakeholders

Ensure multi-level, strategic client relationships are being established

Support the development of client and department budget

Lead the Account Management team to develop strategic client business plans to achieve the client and BCD Travel's objectives

Explore opportunities to expand client servicing relationships through (regional or global) expansion

Negotiate all client contract terms consistent with company approval processes and commercial policy promptly

About you

Prior management work experience in the business travel industry

Experience as an account manager in a corporate environment

Highly effective written, oral, and presentation skills

Computer literate in business software applications

Ability and willingness to travel on a regular basis

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you