VP, Customer Growth

NerdWallet has earned its place as one of the most trusted brands in consumer finance. Millions of people turn to us to navigate some of the biggest financial decisions of their lives, from choosing a credit card to refinancing a loan to building an emergency fund. What we build next, and how we connect people to it, has the potential to meaningfully change how a generation manages its money.

We’re creating the role of VP, Customer Growth to help lead that next chapter. This executive will be responsible for how NerdWallet speaks to, engages with, and builds lasting relationships with our customers across our owned channels, from email and push notifications to newsletters and emerging formats.

Sitting at the intersection of growth, customer engagement, and product, the VP, Customer Growth will have direct influence on the go-to-market strategy for new NerdWallet-branded financial products. They will also build the data, segmentation, and engagement infrastructure that enables increasingly personalized customer experiences at scale.

It’s a unique opportunity to shape the full customer relationship, from first discovery and product adoption to deeper engagement and long-term advocacy.

This role reports to the Chief Product Officer and partners closely with GMs across the business, Data, Product, and Design.

Why This Role, Why Now

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NerdWallet isn’t searching for product-market fit. We’re building from an exceptional foundation: a trusted and beloved consumer brand, a large and loyal audience, and rich customer data that has yet to be fully realized as an engagement asset.

And we’re at an important inflection point.

We’re expanding from a financial guidance platform into a financial services provider. AI is fundamentally changing how consumers discover information, make decisions, and interact with brands. At the same time, we have an opportunity to build deeper, more personalized relationships with the millions of