Vice President, Transformation Services

Job Purpose

The Vice President, Transformation Services will be responsible for leading and implementing initiatives that enhance revenue cycle performance, optimize operational efficiency, and improve financial outcomes.

Duties and Responsibilities

• Lead and drive revenue cycle transformation initiatives to maximize efficiency and effectiveness of full end-to-end revenue cycle operations and services for clients
• Provide strategic guidance and support to external and internal stakeholders on revenue cycle optimization initiatives and activities
• Prepare comprehensive reports, presentations and documentation as required to monitor, evaluate and communicate the effectiveness of revenue cycle initiatives
• Act as a subject matter expert on revenue cycle practices and operations, addressing inquiries from clients and team members
• Responsible for tightly monitoring analytics to report progress on any detected trends in payments, denials and procedural problems to the client and developing recommendations regarding the execution of corrective actions
• Stay abreast of healthcare industry trends, regulations, and managed care contracts, and provide recommendations to clients regarding payment trends, denials, and process improvements
• Maintain a positive and professional demeanor with clients and team members
• Always maintain confidentiality of sensitive clients and Med-Metrix proprietary information
• Ensure compliance with organizational and departmental policies and procedures
• Analyze and resolve complex problems efficiently, ensuring timely and accurate resolutions
• Establish realistic and measurable goals and priorities aligned with organizational objectives
• Effectively communicate with various stakeholders, including patients, colleagues, insurance companies, hospital staff, and clients
• Demonstrate familiarity with insurance company practices pertaining to reimbursement processes
• Collaborate with the Business Development team durin