Vice President, Sales - Retail

Description

Vice President, Sales - Retail

Full Location

Remote - US

We are looking for a Vice President, Sales - Retail proven new business hunter with deep domain expertise in Retail outsourcing. This is not a services generalist role. We need someone who understands the Retail landscape at a granular level — a market SME and thought leader who can engage C-suite decision-makers with industry-specific insight and immediately establish credibility through domain knowledge.

The Vice President, Sales - Retail will be responsible for identifying, developing, and closing new logo relationships with mid-market and enterprise organizations across the Retail vertical. This individual will build the market, not just work a pipeline — combining proactive business development, strategic positioning, and executive relationship building to drive new client acquisition in a defined vertical.

What Will You Do

• Hunt and close new logo business within the Retail vertical, with a consistent track record of landing 3+ new logos per year
• Develop and execute a market development strategy targeting diversified retail organizations
• Build deep, value-based relationships with C-suite and VP-level decision-makers across operations, customer experience, claims, compliance, and procurement
• Serve as a recognized thought leader in Retail outsourcing — leveraging domain expertise to shape client conversations around industry trends, regulatory pressures, and operational transformation
• Lead strategic sessions with prospective clients that go beyond capability presentations — providing consultative insight on how outsourcing solutions address real business challenges in their environment
• Manage the full sales cycle from identification and qualification through needs assessment, solution design, presentation, and contract negotiation
• Collaborate with internal operations, solution design, and compliance SMEs to develop differentiate