Sr. Director, HUB Services

Durham, United States of America | Full time | Home-based | R1554825 Are you a strategic leader who thrives on building client partnerships, leading high-performing teams, and shaping the future of patient support services? IQVIA is seeking a Senior Director, Hub Services to lead a portfolio of complex patient support programs while driving operational excellence, client satisfaction, and business growth.

This remote leadership role offers the opportunity to work with leading pharmaceutical manufacturers, influence critical healthcare programs, and collaborate with executive stakeholders across the industry. Candidates should be comfortable traveling periodically for client meetings, business reviews, and team engagement activities. Success in this role requires flexibility to support clients across multiple U.S. time zones and the ability to navigate a fast-paced environment where strategic thinking, relationship management, and problem-solving are equally important. As a key member of the leadership team, you will have a direct impact on patient access, client success, and the growth of IQVIA's patient support services business.

Job Overview

As a Senior Director, Hub Services, you will oversee a portfolio of client programs and serve as the executive leader responsible for ensuring successful delivery of contracted services. You will lead directors, associate directors, managers, and operational teams supporting patient and provider engagement across complex specialty and rare disease programs.

This role requires a balance of strategic leadership, client relationship management, business development, and operational excellence. You will partner closely with internal stakeholders including technology, operations, finance, and business development teams to ensure client expectations are achieved while identifying opportunities for growth and expansion.

Responsibilities include

Leading a portfolio of patient support and hub se