Senior Director, Strategy & Product Management

Position Overview

We are seeking a visionary and high-impact Senior Director, Strategy & Product Management to redefine the future of sterile processing workflows. This is a "legacy-building" opportunity. You will be the driving force of a product transformation, evolving our SaaS platform from a functional utility into an indispensable, AI-driven command center for hospital SPD operations.

The organization is looking for a hands-on product leader who has launched and scaled real software products used daily by non-technical customers. You will take full ownership of the platform's strategy, roadmap, and product organization. You will define what the platform becomes next, drive adoption and retention across an enterprise customer base, and partner closely with Engineering, Sales, Marketing and Customer Success to align product development with business growth.

You will report directly to the General Manager and lead the charge in making our software the gold standard for patient safety and departmental productivity. If you have demonstrated strengths of product intuition and financial acumen, this is the platform to execute your best work

Key Responsibilities

1. Product Transformation & Roadmap Ownership

• Visionary Leadership: Completely overhaul the current product roadmap. Move beyond simple tracking to predictive analytics, automated compliance and decision support.
• Customer-Centric Innovation: Spend significant time in the field to translate customer pain points into software features that delight users.
• Agile Execution: Lead the product management team in a high-velocity environment, ensuring the engineering backlog is ruthlessly prioritized for rapid execution and maximum market impact.

2. Operational Excellence

• Pricing & Packaging: Optimize SaaS pricing models to reflect the value of operational efficiency and risk mitigation.
• Cross-Functional Synergy: Partner with