CallRevu

Product Director

Remote, USPosted 1 month ago

Job Description

CallRevu is the leading communication intelligence platform built for automotive retail- empowering dealerships to take control of every conversation, from the first ring to the final result.

Our unified solution combines a hosted phone system, call monitoring, performance training, and reputation management- fueled by AI powered analytics that turn every customer interaction into actionable intelligence.

Founded in a dealership in 2008, CallRevu was created by the industry, for the industry. We deliver the tools dealerships need to drive revenue, improve operations, and deliver exceptional customer experiences.

We are seeking an experienced and highly skilled Product Director to join our Product team. The Product Director is a senior product leader responsible for owning the strategy, roadmap, prioritization, delivery, and performance of assigned product areas or product lines. This role translates company strategy, customer needs, market dynamics, and technical opportunities into clear product direction, while partnering closely with Engineering, Design, Data Science, Sales, Marketing, Customer Success, Operations, and Support to deliver measurable business and customer outcomes. The Product Director makes critical prioritization and investment tradeoff decisions, ensures successful product releases and adoption, and helps raise the quality, consistency, and effectiveness of product management practices across the team.

Key Responsibilities

  • Product Strategy: Drive the product vision and strategy for assigned product areas or product lines, translating company priorities, customer needs, market opportunities, and technical capabilities into clear product direction.
  • Product Roadmap: Drive the roadmap, prioritization, and tradeoff decisions for assigned product areas, ensuring product investments align with company strategy and deliver measurable customer and business value.
  • Market Research: Develop a strong understanding of marke

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