Process Innovation Director (Continuous Improvement)

Are you driven by innovation and helping customers solve complex business challenges with technology solutions? If so, consider joining the MultiTech team! MultiTech is a global company with a 50+ year legacy of designing and manufacturing connectivity solutions for a broad range of industries. We are gearing up for the next phase of our journey and are seeking top talent to bolster our team. Our people are our greatest asset and we’re focused on making MultiTech the employer of choice in the industry.

SUMMARY

The Process Innovation Director will lead cross-functional, company-wide efforts to document critical business processes, identify bottlenecks and inefficiencies, and implement sustainable, scalable improvements. This role drives continuous improvement, operational excellence, and process innovation across manufacturing and business operations. The Process Innovation Director will focus on optimizing workflows, leveraging new technologies, and enhancing productivity, quality, and cost performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead review and documentation of critical business processes.
• Lead value stream mapping to identify opportunities for end-to-end process innovation (transactional workload, step cycle times and yields).
• Identify process disfunction, monetize opportunities, and prioritize based on impact. Implement sustainable, scalable improvements.
• Identify and consult on opportunities for AI and process innovation.
• Establish predictive KPIs to support and sustain process improvement.
• Lead cross functional teams and project-manage initiatives.
• Drive adoption of data-driven decision making and process automation.
• Standardize best practices across the organization.
• Lead root cause analysis and corrective action efforts for operational issues.
• Partner with leadership to align improvement initiatives with business priorities.

QUALIFICATION REQUIREMENTS

**EDUCATION AND/OR EXPERIEN