LaJoy Creative is hiring: Director of Events & Operations

Company Description

LaJoy Creative

POSITION: Director of Events & Operations

REPORTS TO: CEO, LaJoy Creative

FLSA STATUS: Full-time, Exempt

SALARY RANGE: $130,000 - $160,000 (plus commission)

LOCATION: Remote – New York or DC; Global travel required

WEBSITE: https://www.lajoycreative.com/

Overview

The Director of Events & Operations is the senior operational leader of LaJoy Creative's client delivery and internal business infrastructure, reporting directly to the Founder & CEO. This role owns the strategic and managerial layer that LaJoy Creative staff and consultants execute against day-to-day — setting production standards, managing the team, owning client and vendor relationships at the leadership level, and building the systems that let the firm scale. Beyond operations, this role is also expected to actively grow the firm's business — bringing established client and network relationships to the table and translating them into new revenue opportunities alongside the CEO. The Director translates the CEO's vision and business development wins into a functioning, well-run operation: staffing plans, budgets, quality standards, and growth-ready processes. This is a hands-on leadership role — the Director will still walk a site, sit in a client meeting, and jump into a crisis — but the primary mandate is building and running the machine, not executing every task personally.

LaJoy Creative is an Equal Opportunity Employer, committed to creating a diverse and inclusive organizational culture, and does not discriminate against employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.

Job Description

Key Responsibilities

*Team & Operational Leadership*

* Directly manage the LaJoy Creative staff and contract/freelance staff; set performance expectations, coach for growth, and build bench st