Highline Warren

IT Director, Master Data Management

Memphis, TN, USPosted 2 months ago

Job Description

Summary

We are seeking a remote IT Director, Master Data Management, to lead and mature our enterprise MDM practice. This is a high-impact role that blends hands-on technical depth with strategic leadership, owning the MDM platform roadmap, data governance framework, golden record strategy, and team performance. The Director will set data management standards, mentor a team of MDM product owners, technical leads, and analysts, and remain close enough to the work to guide complex data modeling decisions, troubleshoot data quality issues, and drive architectural alignment with enterprise IT standards.

The ideal candidate is equally proficient in presenting a multi-domain MDM strategy to senior leadership and rolling up their sleeves to review match-merge logic, define survivorship rules, or resolve critical data quality incidents. This role partners with C-level executives, business partners, and external suppliers to ensure the business is satisfied with the MDM approach and methodology, delivering a single, trusted view of product, customer, and vendor data across the enterprise.

Key Responsibilities

Hands-On Technical Leadership

  • Serve as the senior technical authority on enterprise master data management, maintaining deep working proficiency in EnterWorks and MDM design patterns including data modeling, match-merge configuration, survivorship rules, and golden record creation.
  • Personally engage in the design and review of complex, high-risk, or cross-domain MDM solutions to ensure data quality, scalability, and alignment with enterprise architecture standards.
  • Define and enforce MDM architecture standards including data domain modeling, hierarchy management, entity resolution patterns, data quality rules, and environment-promotion workflows.
  • Lead root-cause analysis on critical master data quality failures and guide the team toward durable resolution, including remediation of duplicate records, orphaned entities, and cross-

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