Head of Technology & Product (US or Europe, remote)

Head of Technology & Product

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Extenteam | US or Europe, remote

### About Extenteam

Extenteam is an AI-driven operations platform for short-term rental property managers. We handle guest communication and daily workflows for over 80,000 properties through a proprietary platform that combines AI automation with human-in-the-loop oversight. We are headquartered in Miami.

We are bootstrapped, profitable with no outside capital.

We are hiring a Head of Technology & Product to own what we build, why we build it, and how the team is organized to build it.

### Why this role exists

We have a working product, real revenue, and a team that ships well when the problem is clearly defined. What we do not have is a single owner sitting across product and engineering.

Today we are running two roadmaps with one team. We are building a standalone SaaS product while also supporting a live Shared Services operation, and those two pull in different directions daily. Deciding what wins, and when, needs someone whose job that is.

The same is true of how the team is organized. As we grow past our current size, pod structure, ownership, and a proper performance framework all need a dedicated owner rather than being handled alongside everything else.

### Non-negotiables

Three things. If you do not have all three, this is not the right role.

* You come from the STR industry. Short-term rental, vacation rental, or property management. You know what a reservation alteration is, how OTA compliance actually works, and what a property manager loses sleep over. You have opinions about Guesty versus Hostaway versus Breezeway. This is the single most important requirement and we will not compromise on it.

* Engineering background. You have written production code and led engineers. You can judge a technical trade-off without deferring to someone else, and engineers take you seriously b