Forward Deployed Engineering & Technical Delivery Director

Role

Forward Deployed Engineer Director (FDE Director)

Location

US Remote considered but Dallas, TX highly preferred

*Synonymous Business Title (s):* *Director of Digital Transformation*

Overview

The Forward Deployed Engineering & Technical Delivery Director leads one or more teams of Forward Deployed Engineers responsible for designing, developing, deploying, and supporting Blue Yonder Defense Solutions (BYDS) platforms and agentic AI solutions within enterprise customer environments. This role provides technical leadership across the full customer solution lifecycle, partnering closely with customers, Product Development, Sales, and Partner teams to deliver scalable, high-quality solutions that address mission-critical business needs.

Working closely with cross-functional teams and customers, the Director oversees customer delivery programs from requirements gathering and solution design through feature development, deployment, configuration, and ongoing optimization. The role leads engineers who serve as both solution delivery experts and technical problem solvers, identifying product gaps, developing new capabilities, and adapting solutions to meet evolving customer requirements. Success in this role requires balancing technical execution, customer engagement, team leadership, and delivery excellence while driving measurable business outcomes across multiple customer engagements.

What You Will Do/Scope

• Service delivery of product implementation and associated AI-powered solutions, including integrations across Blue Yonder Defense Solutions and Supply Chain Planning & Optimization platforms.
• Lead customer engagements from requirements gathering and solution design through deployment, configuration, optimization, and ongoing delivery.
• People leadership of Engineers, Architects, and technical SMEs, including objective setting, performance management, career development, and alignment with business objectives