Director of Engineering Operations

About the role

The engineering leader sets the technical vision, direction, and priorities — and wants to keep doing so. What

this role provides is an operational partner who takes the administrative and coordination load off the

leader's plate so the leader can stay focused on strategy and technical judgment.

This is a management and operations role, not a hands-on coding position and not a vision-setting one. You

are the person who makes the trains run on time: you manage staffing and capacity across squads, run the

day-to-day admin the leader would rather not, and own the operational side of our third-party technical

agreements. Success means the leader spends far less time on logistics, paperwork, and coordination — and

the organization still runs smoothly.

What you'll own

Staffing & amp; capacity management

* Maintain a clear, current view of who is working on what across all squads, and keep capacity matched

to the leader's priorities.

• Move people between teams and projects as priorities shift; forecast capacity gaps and flag them early.
• Partner with recruiting on the hiring plan and manage contractor/vendor staffing where applicable.
• Manage the team leads on the operational side — planning, allocation, and delivery cadence — while

the leader owns technical direction.

Time & delivery coordination

• Own resource-level scheduling: who's on what, for how long, and what happens when timelines slip.
• Track delivery across teams, surface risks and dependencies early, and keep commitments realistic.
• Run lightweight, consistent planning and reporting so the leader gets a clear status picture without

chasing it.

Third-party & vendor agreement management

A major part of this role. We work with roughly 40 third-party technical partners, and their agreements need

active, organized ownership. You will partner with the engineering leader on all of them.

* Maint