Director, Experience (Product Management)

Ciklum is looking for a Director, Experience (Product Management) to join our team full-time in the US.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role

We are seeking a highly skilled, delivery- or product-focused Senior Product Consultant based onshore in the US.

In this role, you will bridge the gap between complex financial services strategy and modern technological execution. You will leverage your deep domain expertise in retail/commercial banking, core banking modernization, and payment ecosystems to drive large-scale digital transformations.

As a modern practitioner, you will not only navigate strict regulatory environments with ease but also champion the use of Artificial Intelligence (AI) tools to augment product delivery, automate workflows, and accelerate time-to-market.

Responsibilities

Lead Transformation Initiatives

Own or drive the end-to-end delivery and product lifecycle for complex banking and Financial Services (FS) transformation initiatives

Requirements & Roadmap Management

Act as the primary liaison between business stakeholders, compliance/legal teams, and engineering squads to ensure seamless, high-quality deployment

Payments & Fintech Innovation

Architect or define modern payment workflows (e.g., Real-Time Payments/RTP, FedNow, Interac, ISO 20022 standards, cross-border payments). Legacy payment gateway experience will be considered a plus

Guide clients or internal teams through the nuances of modern core banking platforms, cloud-native FS architectures, and open banking API frameworks. Experience working to move from legacy to modern cl