Director - Commerce Analytics & Intelligence

The purpose of this role is to develop best in class strategies and management of all Insights and Analysis activity on assigned clients, to manage and develop the team and serve as a point of escalation as needed.Job Description:

Merkle's Commerce Analytics & Intelligence practice helps the world's largest retailers, brands, and marketplaces turn data into decisions across the four Ps — product, price, promotion, and place — and against the competitive market. We are moving from an embedded, staff-augmentation delivery model to a craft-led consultancy: named specialists organized by discipline, US-onshore leadership in front of a global delivery engine, and value measured by the decisions we enable rather than the hours we bill.

The Director, Commerce Analytics is a US-based onshore craft leader accountable for one of our largest enterprise accounts. You pair fluent business acumen with a strong technical foundation — AI and machine learning, Python, SQL, and cloud computation — and you use both to own the analytics craft end to end: consumer decision modeling, pricing and promotion, assortment and space, and competitive intelligence. You lead a blended onshore/offshore pod, sit at the client's table as a trusted advisor, and translate business need into a delivery plan the offshore engine executes. This is a build role: you are shaping how the practice operates as much as running the work.

What you will own

• Client partnership.Be the senior analytics voice the client relies on — present the standard rather than wait for the ask, bring proposals not order-taking, and hold the relationship at the business-decision altitude, not the report altitude.
• The craft.Own the analytics discipline across the account: consumer decision modeling and the semantic/decisioning layer, pricing and promotion, assortment and localization, digital shelf and competitive intelligence — the me-vs-market view of the four Ps.
• A blended pod.Lea