Zapier
Chief Operating Officer
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Job Description
Job Summary
The Chief Operating Officer (COO) leads business operations and operations management, turning strategic plans into coordinated action. You’ll partner with executive leadership and senior leaders to strengthen performance, guide business development management, and align resources with organizational priorities. Your impact: By improving processes and using data-driven decisions, you help teams operate effectively and deliver greater value to customers and the organization.
Duties
- Lead business management, strategic management, and operational excellence initiatives across functions.
- Oversee financial management, budget management, executive-level budget management, budgeting, forecasting, and profit and loss analysis.
- Direct project management and program management, setting priorities, tracking progress, and addressing operational risks.
- Lead process improvement and operational analysis to identify practical opportunities to improve performance.
- Guide change management, including large-scale organizational change management; communicate plans clearly and manage executive-level teams.
Qualifications
- Demonstrated executive leadership, senior leadership, and leadership experience, including supervising experience and executive-level team management.
- Experience in business operations, operational management, operations management, and business development.
- Strong strategic planning, project management, program management, and change management capabilities.
- Experience with financial management, budgeting, forecasting, and executive-level budget management.
- Clear verbal communication with executives and a record of data-driven decision making and process improvement.
Pay: $127,000.00 - $153,000.00 per year
Work Location: Remote
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